Category Archives: Lync 2010

December 2012 cumulative update for Lync Phone Edition is out now – #Lync

Remember to test first, we don’t want all phones to be down on Christmas eve…

Download here:

And something to read here: http://support.microsoft.com/kb/2737911

This cumulative update fixes the following issues:

Citrix GoToMeeting integration with Lync – #Lync #GoToMeeting

Its now possible to use GoToMeeting integration from the Lync 2010 client (since this is client side integration it should also work just fine with Lync Online / Office 365).
To initiate a Meet Now session simply install the latest version of the GoToMeeting client.

Then just right click and choose GoToMeeting

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Im not sure of what I think of this yet, its like CUCILync but for meetings, but in general im pro to have options so I guess its good. Like in a scenario where you run Lync fully internally but one particular customer of yours runs their meetings in gotomeeting, well why not use this sort of integration then? 

http://support.citrixonline.com/en_US/gotomeeting/all_files/GTM020013

Source: Thanks Ove

Lync Support Session Web Page

I have an early Christmas present for all my readers this year.

The “Lync Support Session Web Page” is now freely available on TechNet Gallery.

We have all joined remote support sessions where the agent asks us to go to one page and then type in an ID number and click connect, right? And the “Lync Support Session Web Page” is that page.

This particular functionality is not directly built in to Lync Server out of the box but the similar way we used to do it is by opening Outlook, book a meeting and getting the meeting information by clicking the Lync Meeting button, and then sending the email and waiting until it gets received and its at least a minute or three before the meeting/sessions are started.

One of my customers did not like that it took this long before a support session could be started and wanted this functionality in Lync, so we created the Lync Support Session Web Page

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Its basically a simple web page from where you can select an agent, then type in a meeting ID, check the box to run the web client or leave the box if the full Lync client is installed and then press the go button which will redirect the user to the good old meeting URL.
And from there start the session by typing the name (and install the plugin) or launch Lync.

The support agent also have to join the session for it to start.
But that can of course be done from this page as well.

As I said, its basic, its FREE to use, but I do have one wish: if you do any enhancements to the code, please share it with me so I can share it with everyone!

Download:

http://gallery.technet.microsoft.com/Lync-Support-Session-Web-3e1c8889

Device Selection Tool for Microsoft Lync 2010 – #Lync

This is cool Smile 

The Device Selection Tool for Microsoft® Lync 2010 is an online, web-based tool that:

  • Recommend unified communications (UC) devices to end users based on their mobility and communication behaviors.
  • Help IT decision makers select appropriate UC devices for their users.

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The Device Selection Tool for Microsoft® Lync™ 2010 is a stand-alone web application that can be deployed to your company’s intranet. Once deployed, the tool asks users to respond to a series of survey questions about their unified communications (UC) needs and behaviors. Based on their responses, the tool identifies their user profiles and recommends devices that fit their UC requirements.

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Download here: http://www.microsoft.com/en-us/download/details.aspx?id=35408&WT.mc_id=rss_office_allproducts

Prerequisites:

The following prerequisites are required to run the installer for this application:

  • IIS7
  • SQL Server 2008
  • .NET Framework 3.5 Service Pack 1 installed on the system
  • Username and password of administrator account to run the MSI
  • All IIS features under Management Tools installed:
    • IIS Management Console
    • IIS Management Scripts and Tools
    • Management Service
    • IIS 6 Management Compatibility (and all underlying features)
  • Roles/Web Server (IIS)/Role Services/Application Development
    • ASP.NET
  • Roles/Web Server (IIS)/Role Services/Common HTTP Features
    • Static Content

Weekend reading: Optimizing #Lync 2010 Enterprise Voice Performance

Some weekend reading from download.ms.com

As part of practicing continuous service improvement, Microsoft IT initiated an Enterprise Voice quality improvement project to investigate upstream and downstream root causes of Enterprise Voice performance issues, and systematically improve the quality of user experiences for more than 100,000 users.

http://www.microsoft.com/en-us/download/details.aspx?id=34681&WT.mc_id=rss_office_allproducts

Block spam callers in #Lync

There is no out of the box feature to block incoming calls in Lync but with a simple MSPL script from gotUC you can have incoming filtering on every number that you like to put in a simple CSV file.

In Sweden we even have a service with an open api (http://api.vemringde.se/list/?format=asterisk) that you could use to blacklist annoying phone sales guys from calling you and trying to sell some printer paper…

Does any of my readers have these kinds of services in their countries as well? If so please post the URL to the service and I might write a small app that does this all automatically

 

Interview with a Lync Pro: Tommy Clarke #Lync

Justin Morris with the blog “on UC” started a blog series a while ago with interviews of UC pros, this fast grew into a NextHop featured series and I’m honored to be featured in this months Interview with a Lync Pro series over at NextHop.

So head over to NextHop to do some reading on me. http://blogs.technet.com/b/nexthop/archive/2012/06/25/interview-with-a-lync-pro-tommy-clarke.aspx

Cumulative update for Lync 2010 Clients Phones & Server: June 2012

The June Cumulative Updates for Lync is out, lets start those testing and deployment procedures

Product Version

KBs

Download

Lync 2010 (64bit) 4.0.7577.4103

KB2701664

download

Lync 2010 (32bit) 4.0.7577.4103

KB2701664

download

Lync Server 2010 4.0.7577.199

KB2493736

download

Lync 2010 Group Chat Client 4.0.7577.4102

KB2701665

download

Lync 2010 Group Chat Admin 4.0.7577.4102

KB2707265

download

Lync 2010 Phone Edition(Polycom CX700 & LG-Nortel IP Phone 8540) 4.0.7577.4100 KB2724545 download
Lync 2010 Phone Edition – Polycom(CX500, CX600 and CX3000) 4.0.7577.4100 KB2701671 download
Lync 2010 Phone Edition – Aastra 4.0.7577.4100 KB2701667 download
Lync 2010 Phone Edition – HP 4.0.7577.4100 KB2701670 download

Security update for #Lync 2010

Microsoft just released a security update for the Lync PC client and Communicator 2007 R2 client, classified as important which means that you should roll it out ASAP.
It will be rolled out automatically via windows update if your clients are configured to recive updates automatically.

The most severe vulnerabilities could allow remote code execution if a user views shared content that contains specially crafted TrueType fonts.

Read more here : http://technet.microsoft.com/en-us/security/bulletin/ms12-039