Category Archives: Lync 2013

It’s time for you and me to take this to the next level!

We are moving on!! And by that I would like to thank all of you who have been following my blog over the year! But its long from done with this, im just moving on!

It’s time to face new challenges and set new goals for myself. It’s not a secret that the future of IT is in the cloud and most of my work the last couple of years have been with Office 365 so I now made the decision to go “all up”!!!

The first of January I  started a new company togheter with some of the best people on this planet when it comes to Exchange, the company will be called Altitude 365.
Together we are two MVP’s, one MCSM and the best guy available for migrations from non-Microsoft platforms. Please feel free to visit our website, our Facebook page, our LinkedIn page and follow us on Twitter to find out more about us!

All content will remain on this blog but new content will be added to our new blog, please add it to you favorites our add it to your RSS reader, I can promise you a lot of great information now when we are more people writing content than just me, so you want to follow us!

Once again a big Thank you! and if you need to reach me its now for both Lync and email.

Some good blog posts on #Lync from the last weeks that #SummerReading

Its summer and you all got time to read. So here is a random collection of some of the last weeks great posts that the Lync MVP community has produced.

Tom Arbuthnot’s Lync’d Up Blog

Justin Morris on UC

Ken´s Unified Communications Blog

Thomas@UC (Microsoft LYNC)

And last but not least, some of my latest posts.

Ultimate Communications by Tommy Clarke


I hope u all have a great summer!!!!

Force a Office 365 ProPlus ClickToRun Update #Office365 #Lync

With the July 2013 Cumulative Update for Lync that just got released I wanted to try it out as well. There’s a lot of cool new features in it like:

  • IM Mute
  • Question and Answer capability in meetings
  • Paste photos straight into Lync
  • Meetings Tab (so you can now see your Lync meetings directly in the client)

So I went to download the update like I usually do from the Microsoft Download Center:

Microsoft Lync 2013 (32-bit)

Microsoft Lync Basic 2013 (32-bit)

Microsoft Lync 2013 (64-bit)

Microsoft Lync Basic 2013 (64-bit)

And I ran it and BOOM!!!


That message is in Swedish for some reason, but it says that there is no product installed on this computer for this update

Well, yea I remember, after I installed Windows 8.1 a couple of days ago I installed the amazing click to run version of Office Pro Plus called Office 365 ProPlus

And here’s a little info on how updates works on the Click To Run Office 365 ProPlus

By default, Click-to-Run for Office 365 installations are automatically updated. The automatic update process detects and downloads the new data in the background. The updates are installed in the background as soon as the download is completed. However, the installation may be postponed if a resource to be updated is being used by an Office application that is running. In such cases, the updates are automatically applied the next time that the application is cycled or when the application is started by the user. Administrators can turn automatic updates off.

The updates are kept as small as possible and they download only when changes are required to keep the installation up-to-date. This optimizes network bandwidth use. Updates occur only when the affected Office applications aren’t being used and they don’t require a computer restart.

Administrators can configure updates behavior by using the Configuration.xml file for Click-to-Run. The following Updates element attributes are available:

  • Enabled   If set to TRUE, Click-to-Run will automatically detect, download, and install updates. This is the default. If Enabled is set to FALSE, Office won’t check for updates and will remain at the installed version.
  • UpdatePath   Can be used to specify a network, local, or HTTP path for a Click-to-Run installation source to use for updates. If UpdatePath isn’t set, or is set to special value “default”, the Microsoft Click-to-Run source on the Internet will be used.
  • TargetVersion   Can be set to a Click-to-Run for Office 365 product build number, for example, When the version is set, Click-to-Run for Office 365 attempts to update to the specified version in the next update cycle. If TargetVersion isn’t set or is set to special value “default,” Click-to-Run for Office 365 updates to the latest version advertised at the Click-to-Run source.

For information about Configuration.xml syntax, see Reference for Click-to-Run configuration.xml file.

From <>

But I haven’t got that update so how do I force it?

It turns out t be pretty simple. Just open a Office program (other than Lync)
Then go into the settings bar for it and in Outlook click Office Account.
Once there you will see this


Simply click the Office Updates that also tells me that there actually is updates ready. Once clicked it will open a menu and then just select Update Office

There is also a “About Office updates something button” that leads to: and this page got some great info on the latest updates

When the update starts it will need to close any open Office application

Just hit close and wait 3-4 minutes…

And when its done it restarted my Office apps and I’m back to productivity


And I’m back in to Lync with those new features enabled.


Adding new roles = update #Lync again

This might come as obvious for many but I can imagine that it might also be forgotten sometimes.

When you add a new role to a Lync machine, for example I added the Persistent chat role to a Standard edition box today, and after I did that I almost forgot to run the Cumulative update that just got released some days ago,


And as you can see its skipping the stuff that’s already been updated and only applied the updates to the role that were newly installed.

After this, also make sure to update the database as the persistent chat installs the RTM DB and that one also needs to update itself.

#Lync Server 2013 Cumulative Updates version July 2013 just hit the intrawebz + extras

Lync Server 2013 Cumulative Update KB 3316103

This download includes all available updates for Lync Server 2013.

Lync Server 2013 Capacity Calculator

A spreadsheet for calculating a user’s hardware requirements based on information about users and traffic.

Microsoft Lync Server 2013 Debugging Tools

Microsoft Lync Server 2013 Debugging Tools are provided to help IT Administrators with troubleshooting deployments of Lync Server 2013.

Microsoft Lync Server 2013, Planning Tool

The Microsoft Lync Server 2013, Planning Tool provides prescriptive guidance to get you started with planning your topology.


The cumulative update brings the following great stuff and fixes

  • 2846479 User in a DG cannot join a chat room in a Lync Server 2013 environment
  • 2846484 An unhanded exception occurs on a Lync Server 2013 Persistent Chat SDK-based application
  • 2846485 Long delay when you create many conferences at the same time in a Lync Server 2013 environment
  • 2846478 Display names of federated contacts do not appear in a Lync Server 2013 environment
  • 2846479 User in a DG cannot join a chat room in a Lync Server 2013 environment
  • 2853996 Internet Explorer users cannot join a Lync Server 2013 meeting
  • 2854647 You cannot sign in to a dial-in conferencing webpage in Google Chrome browser by using IWA in Lync Server 2013
  • 2848328 Persistent Chat or Persistent Chat Compliance services fail to start and log EVENT 53505 if you uninstall the Lync Server 2013 (July 2013) Cumulative Updates
  • 2846489 Lync Server 2013 RGS incorrectly redirects a call to the queue overflow call action
  • The cumulative update improves the reliability, stability, and performance of Lync Server 2013, Administrative Tools.
    • The cumulative update improves the reliability, stability, and performance of Lync Server 2013
    • This cumulative update improves the reliability, stability, and performance of Lync Server 2013, Web Conferencing Server.
    • The cumulative update improves the reliability, stability, and performance of Lync Server 2013, Unified Communications Managed API 4.0 Runtime.
    • This cumulative update improves the reliability, stability, and performance of the Lync Server 2013, Call Park service.
    • The cumulative update improves the reliability, stability, and performance of Lync Server 2013, Conferencing Server.

Create a looping intro PowerPoint slide for great #Lync meetings

Back in the time of Live Meeting we used to see some looping intro slides that rolled through before the meetings started. But they have been missing for a while now, mostly (I think) because Lync Server 2010 did not support it.

But with Lync Server 2013 relaying on Office Web Apps we can now create a introductory PowerPoint slide that the presenter upload in advance of the meeting and it will then roll through while you wait to start the meeting.

One thing I want to point out though is that Office Web Apps is a trimmed down version of the full PowerPoint client.  One of the items trimmed out is the looping functionality. So you have to create your set of slides, and then when you are done copy them so lets say your set of slides is 10 slides, it will now be 21, oh 10+10 is not 21 you think.

Well that’s because when the slides have rolled through they will just stop, so you will have to make the last slide a bit special so that your users see some good info on that slide if it ever comes to that end.

Ok so lets prep the ppt deck.

First create your deck as you want it but DO NOT MAKE THAT LOOPING COPY YET!


So the second step should be to create the timers for how long your slides should show, before they transition to the next slide.

Click the Transitions tab


Then set the timer to something, I use 20 sec in this example.

Repeat that for all your slides.

And now when you have set the timers on ALL your slides, you can go ahead and copy them to create that looping effect.


As you can see I “loop” my set of slides three times before I end with the first slide.

Then just save and instruct your users to upload the PowerPoint and to start it 5 minutes before the meeting starts, would you want it 15 minutes or something just fine tune the timers or copy the sets again. (and don’t forget that ending slide)


My PowerPoint can bee seen and of course borrowed here

#Lync Enterprise Voice For Dummies, Sonus Special Edition

Im not a heavy reader but the for dummies books are usually soft to read through, so my next one will be this one


Have you read it? is it good? leave a comment!

If not download bellow.

Lync Enterprise Voice — an additional element of Microsoft Lync — enables the Lync platform to completely replace traditional business phone systems that most enterprises use for phone calls, conference calls, and more. Adding Lync Enterprise Voice to the mix provides a way for you to offer your employees great voice, video, and collaboration services while also saving money (compared to traditional phone services). Why not pick up a copy of Lync Enterprise Voice For Dummies, Sonus Special Edition, today and find out how you can make Lync Enterprise Voice work for you? Download your free copy now.

Download @

Office 365 & Lync Design Workshops at MS Sweden–Sommarkollo

På onsdag kör jag två stycken sommarkollo dragningar.

Den ena om Lync Server 2013 design

Hur designar vi en Lync Server miljö som passar våra kunder i olika storlekar (som i Sverige ofta är mindre än vad TechNet dokumentationen har tänkt sig) men ändå håller sig inom supportramarna.

Detta brukar vanligtvis resultera i mycket skissande och här går vi igenom lessons learned och vad du ska tänka på när du designar och sätter upp en Lync Server miljö.

Sedan går vi igenom och demar hur det ser ut vid olika problem samt hur vi återställer ett katastrofscenario. För att du på så sätt ska lära dig identifiera olika fel på olika komponenter och så snabbt kunna avhjälpa för att på så sätt kunna hålla en hög SLA med så lite hårdvara som möjligt.

Målgrupp: It-proffs
Föreläsare: Tommy Clarke
Level: 300
Ort och datum: Stockholm 26/6 kl 13:00-16:00 och 21/8 kl 13:00-16:00

26 juni Anmäl dig till sessionen här >

21 augusti Anmäl dig till sessionen här >


Den andra är en Office 365 workshop

Under denna halvdag går vi igenom de tekniska bitarna av Office 365 och skippar säljsnacket. I ett workshopformat går vi igenom och sätter upp en Office 365 miljö med Dirsync och ADFS för att sedan titta på de nästintill oändliga möjligheterna av konfiguration vi kan göra i dels det nya webgränssnittet för portalen men främst i PowerShell. Mycket demon och lite PowerPoints för att ni ska få så djup insikt i Office 365 under så kort tid som möjligt.

Vi kommer fokusera på följande fyra delar av Office 365 i E planerna:
Kontohantering, ADFS & Dirsync, Exchange, SharePoint, Lync

Målgrupp: It-proffs
Föreläsare: Tommy Clarke, UcAware
Level: 300
Ort och datum: Stockholm den 26 juni kl 9:00-12:00

Anmäl dig till sessionen här >