- Your Outlook profile isn’t automatically set up for Office 365 through Exchange Autodiscover
Describes an issue in which your Outlook profile isn’t automatically set up for your Exchange Online mailbox in Office 365 through the Exchange Autodiscover service. Provides a resolution. - An Office 365 user or administrator forgot his or her password
Describes an issue in which an Office 365 user or an Office 365 administrator can’t remember his or her password. Provides a resolution. - How to verify a domain for a domain registrar that does not accept the MX verification record in Office 365
Discusses how to verify a domain for a domain registrar that does not accept the DNS MX verification record in Office 365. - Users can no longer access Office 365 after you run the convert-MSOLDomaintoFederated cmdlet to convert an existing domain
Describes an issue in which users can no longer access Office 365 after you run the convert-MSOLDomaintoFederated cmdlet to convert an existing domain from standard authentication to federated authent … - How sign-in addresses and user IDs are managed in Lync Online
Discusses how to change a user’s SIP address in Lync Online for Office 365. Describes how to determine whether the SIP address must be changed and things to consider when changing a user’s SIP address … - How to use MOSDAL to enable tracing for the Microsoft Online Services Sign-in Assistant to troubleshoot rich client authentication issues
Discusses how to use the Microsoft Online Services Diagnostic and Logging (MOSDAL) Support Toolkit to enable tracing for the Microsoft Online Services Sign-in Assistant to troubleshoot rich client aut … - You cannot sign in to Microsoft Online Services
Describes that you cannot sign in to Office 365. Provides troubleshooting information. - Meeting requests that are sent to resource mailboxes are not always forwarded automatically to delegates in Outlook in Office 365
Describes an issue in which meeting requests that are sent to resource mailboxes are not automatically forwarded to delegates in Outlook in Office 365. Provides a resolution. - You receive an error message when you try to remove a domain from Office 365
Discusses the issue in which you cannot delete a primary domain from the Office 365 portal for Office 365. The "Remove domain" link may be unavailable and you may receive an error message. - Duplicate or invalid attributes prevent Office 365 directory synchronization
Discusses an issue in which an administrator receives a "Directory Synchronization Error Report" email message in Office 365 that indicates invalid attributes are preventing directory synchr … - Non-delivery report error message when people who are external to your organization send email messages to Office 365 users: "Remote host said: 550 5.4.1 Relay Access Denied"
Describes an issue in which people who are external to your organization receive a "Remote host said: 550 5.4.1 Relay Access Denied" NDR message when they send email messages to Office 365 u … - You cannot add a domain to Exchange Federation in Office 365
Describes an issue in which your attempt to add a domain to Exchange Federation in Office 365 fails. Provides a workaround. - Error message when you try to access the FOPE Administration Center from the Office 365 portal: "Your username from federation is invalid or your account is disabled"
Describes an issue that occurs when the new administrator account has not propagated from Office 365 to the FOPE Administration Center. - You cannot manage or remove objects that were synchronized from the on-premises Active Directory Domain Services to Office 365
Describes resolutions to an issue in which you cannot manage or remove objects that are synchronized from the on-premises Active Directory Domain Services to Office 365. - Error message when an SBS 2011 Essentials user signs in to Office 365 after they change the password for their user account: "Microsoft Online Services ID or password is incorrect"
Describes an issue in which SBS 2011 Essentials users receives an error message when they try to sign in to Office 365 after they change the password for their on-premises Active Directory user accoun … - Object that is deleted from on-premises Active Directory is not removed from Microsoft Online Services after Directory Synchronization
Describes an issue in which a deleted on-premises Active Directory object is not removed from Microsoft Online when Directory Synchronization is used. - The Microsoft Online Services Diagnostics and Logging (MOSDAL) Support Toolkit
Describes the download location, system requirements, installation use instructions, and toolkit functionality for the MOSDAL Support Toolkit. - Error message from AD FS 2.0 when a federated user signs in to Office 365: "There was a problem accessing the site"
Describes an issue in which a federated user receives an error message from Active Directory Federation Services 2.0 when the user signs in to Office 365 in a federation environment. - How to use the Microsoft Online Services Diagnostics and Logging (MOSDAL) Support Toolkit to diagnose identity federation issues in Office 365
Discusses how to use the MOSDAL Support Toolkit to troubleshoot identity federation issues in Office 365. - Mobile devices are in the upgrade access state after users are transitioned from BPOS-S to Office 365
Describes a scenario in which mobile devices seem to be stuck in the upgrade access state after user mailboxes are transitioned from BPOS-S to Office 365. You expect these devices to be in the quarant … - The Office 365 Integration Module for SBS 2011 Essentials does not work as expected
Describes an issue in which the Office 365 Integration Module for SBS 2011 Essentials does not work as expected. Provides a resolution. - "Delivery has failed" NDR after a mailbox is moved to Office 365
Describes an issue in which users cannot send messages to a mailbox that was recently moved from an on-premises environment to Exchange Online in Office 365. - Troubleshoot Lync for Mac issues in Lync Online for Office 365
Contains information about how to troubleshoot Lync for Mac issues in Lync Online for Office 365. Discusses how to sign in to Lync Online by using Lync for Mac and how to collect log files for Lync fo … - How to update Autodiscover settings to troubleshoot Outlook issues that occur after the transition from BPOS-S to Office 365
Discusses how to update Autodiscover settings to resolve issues that you experience in Outlook after Microsoft transitioned you from Business Productivity Online Standard Suite to Office 365. - How to perform a message trace in the Forefront Online Protection for Exchange (FOPE) Administration Center
Describes how to trace a message in the Forefront Online Protection for Exchange (FOPE) Administration Center.