Adding new roles = update #Lync again

This might come as obvious for many but I can imagine that it might also be forgotten sometimes.

When you add a new role to a Lync machine, for example I added the Persistent chat role to a Standard edition box today, and after I did that I almost forgot to run the Cumulative update that just got released some days ago,


And as you can see its skipping the stuff that’s already been updated and only applied the updates to the role that were newly installed.

After this, also make sure to update the database as the persistent chat installs the RTM DB and that one also needs to update itself.

#Lync Server 2013 Cumulative Updates version July 2013 just hit the intrawebz + extras

Lync Server 2013 Cumulative Update KB 3316103

This download includes all available updates for Lync Server 2013.

Lync Server 2013 Capacity Calculator

A spreadsheet for calculating a user’s hardware requirements based on information about users and traffic.

Microsoft Lync Server 2013 Debugging Tools

Microsoft Lync Server 2013 Debugging Tools are provided to help IT Administrators with troubleshooting deployments of Lync Server 2013.

Microsoft Lync Server 2013, Planning Tool

The Microsoft Lync Server 2013, Planning Tool provides prescriptive guidance to get you started with planning your topology.


The cumulative update brings the following great stuff and fixes

  • 2846479 User in a DG cannot join a chat room in a Lync Server 2013 environment
  • 2846484 An unhanded exception occurs on a Lync Server 2013 Persistent Chat SDK-based application
  • 2846485 Long delay when you create many conferences at the same time in a Lync Server 2013 environment
  • 2846478 Display names of federated contacts do not appear in a Lync Server 2013 environment
  • 2846479 User in a DG cannot join a chat room in a Lync Server 2013 environment
  • 2853996 Internet Explorer users cannot join a Lync Server 2013 meeting
  • 2854647 You cannot sign in to a dial-in conferencing webpage in Google Chrome browser by using IWA in Lync Server 2013
  • 2848328 Persistent Chat or Persistent Chat Compliance services fail to start and log EVENT 53505 if you uninstall the Lync Server 2013 (July 2013) Cumulative Updates
  • 2846489 Lync Server 2013 RGS incorrectly redirects a call to the queue overflow call action
  • The cumulative update improves the reliability, stability, and performance of Lync Server 2013, Administrative Tools.
    • The cumulative update improves the reliability, stability, and performance of Lync Server 2013
    • This cumulative update improves the reliability, stability, and performance of Lync Server 2013, Web Conferencing Server.
    • The cumulative update improves the reliability, stability, and performance of Lync Server 2013, Unified Communications Managed API 4.0 Runtime.
    • This cumulative update improves the reliability, stability, and performance of the Lync Server 2013, Call Park service.
    • The cumulative update improves the reliability, stability, and performance of Lync Server 2013, Conferencing Server.

Create a looping intro PowerPoint slide for great #Lync meetings

Back in the time of Live Meeting we used to see some looping intro slides that rolled through before the meetings started. But they have been missing for a while now, mostly (I think) because Lync Server 2010 did not support it.

But with Lync Server 2013 relaying on Office Web Apps we can now create a introductory PowerPoint slide that the presenter upload in advance of the meeting and it will then roll through while you wait to start the meeting.

One thing I want to point out though is that Office Web Apps is a trimmed down version of the full PowerPoint client.  One of the items trimmed out is the looping functionality. So you have to create your set of slides, and then when you are done copy them so lets say your set of slides is 10 slides, it will now be 21, oh 10+10 is not 21 you think.

Well that’s because when the slides have rolled through they will just stop, so you will have to make the last slide a bit special so that your users see some good info on that slide if it ever comes to that end.

Ok so lets prep the ppt deck.

First create your deck as you want it but DO NOT MAKE THAT LOOPING COPY YET!


So the second step should be to create the timers for how long your slides should show, before they transition to the next slide.

Click the Transitions tab


Then set the timer to something, I use 20 sec in this example.

Repeat that for all your slides.

And now when you have set the timers on ALL your slides, you can go ahead and copy them to create that looping effect.


As you can see I “loop” my set of slides three times before I end with the first slide.

Then just save and instruct your users to upload the PowerPoint and to start it 5 minutes before the meeting starts, would you want it 15 minutes or something just fine tune the timers or copy the sets again. (and don’t forget that ending slide)


My PowerPoint can bee seen and of course borrowed here

Using an iPod Touch as a Wi-Fi #Lync endpoint i.e. “DECT replacement”

At the MCSM I needed an extra Lync endpoint and I had talked with a customer earlier about the possibility to use a iPod touch as a cheap DECT replacement.

So I wanted to test it and its been a great device for Lync, however I did not test it “live” yet but rather answering some (20+) of my calls (both voice and video) at home from the iPod rather than answering from Lync on the PC.
But I need to test it more with regards to how far I can walk out from my WIFI Access Point and how it handles WIFI roaming between access points (cant test that at home though)

Anyway, so far the call quality is great, video is great when watching on the iPod but sending is not great but well over OK (if not maximized on the receiving side it really looks ok but full screen can be worse, still watchable though).
Since its WIFI only it should really not be that much to worry about I figured, at least not when using it for some controlled testing.

But why not use an iPhone? well, one thing – money! The price on an new iPod is something like 250$ and the use case here is as an extra endpoint for the receptionist or as the title said, to replace DECT phones. And one good thing with the apple stuff is the endless flora of accessories so if you want it rugged, or waterproof or use it as a credit card reader or a scanner in a warehouse etc. you could use it for that as well.

One thing to notice though is that the iPod does only have an built in speaker and not the first speaker like a phone has, that you can put to your ear, so its just the speaker meaning that like the only practical way of using it, is with a Bluetooth headset.


I have used it together with a Plantronics Blackwire C720-M but any Bluetooth headset would work.

So my setup looks like this. The Blackwire is connected to my Windows 8 PC and then connected to the iPod via Bluetooth.



One cool thing with the Blackwire is that it can be disconnected from the pc so if I need to walk away I just keep the headset on and disconnect it at the volume controller.



Another cool thing is to use the iPod with an Apple TV and instead of a Bluetooth headset use a wireless speakerphone like the Plantronics Calisto 620 and then do Airplay mirroring over to a TV / Projector!



Tech specs Blackwire C720-M

  • Talk time: Up to 10 hours, up to 10 days standby time, up to 6 hours listening time (A2DP)
  • Wireless frequency: Bluetooth v2.1 + EDR
  • Audio performance: Dynamic EQ, microphone frequency response 100 Hz–8kHz optimal for wideband voice telephony (up to 6,800 Hz), hi-fi stereo output from 20 Hz–20 kHz (C720 only), enhanced digital signal processing (DSP), noise-canceling microphone, A2DP

Tech specs iPod Touch:

  • 802.11a/b/g/n Wi-Fi (802.11n 2.4GHz and 5GHz)
  • Bluetooth 4.0
  • 4-inch (diagonal) widescreen display with Multi-Touch IPS technology
  • Retina display
  • 1136-by-640-pixel resolution at 326 pixels per inch
  • FaceTime HD camera with 1.2MP photos and HD video (720p) up to 30 frames per second
  • 5-megapixel iSight camera
  • Autofocus
  • 3.5-mm stereo headphone jack
  • Built-in speaker
  • Microphone
  • Music playback time: Up to 40 hours when fully charged
  • Video playback time: Up to 8 hours when fully charged
  • Charging times: Fast charge in about 2 hours (80% capacity), full charge in about 4 hours
  • AirPlay mirroring and video out to Apple TV (2nd and 3rd generation)
  • Video mirroring and video out support: Up to 1080p through Lightning Digital AV Adapter and Lightning to VGA Adapter (adapters sold separately)

Plantronics Smart Presence Application for #Lync 2013

Plantronics have released a set of apps for Windows that integrates with Lync and sets your presence depending on what you do with it.

First start with install the Spokes Software for Windows

Today Plantronics software delivers enhanced operability and audio to further enhance products across our portfolio. Spokes enables the integrated call control features for Plantronics audio devices including call answer/end and synchronized mute with your softphone.
For complete release notes, click here.

From <>

Then install the Smart Presence for Microsoft Lync 2013

It´s an application from Plantronics that provides enhanced presence capabilities for Microsoft Lync 2013 when used with Plantronics Spokes for Windows software and Plantronics headsets. Features include changing Lync 2013 presence status to IN A CALL when you are on a mobile, desk phone or another softphone call using a supported Plantronics headset. Earlier versions of Microsoft Lync and Office Communicator do not require this application software.

For Windows Desktop and it also downloads from <>

Tip: Remove some of the legacy stuff that is included by Plantronics, no one uses legacy anyways right Winking smile


When both apps are installed you will find them on your start page


And if you launch the Plantronics Control panel you can do some settings from there


#Lync Enterprise Voice For Dummies, Sonus Special Edition

Im not a heavy reader but the for dummies books are usually soft to read through, so my next one will be this one


Have you read it? is it good? leave a comment!

If not download bellow.

Lync Enterprise Voice — an additional element of Microsoft Lync — enables the Lync platform to completely replace traditional business phone systems that most enterprises use for phone calls, conference calls, and more. Adding Lync Enterprise Voice to the mix provides a way for you to offer your employees great voice, video, and collaboration services while also saving money (compared to traditional phone services). Why not pick up a copy of Lync Enterprise Voice For Dummies, Sonus Special Edition, today and find out how you can make Lync Enterprise Voice work for you? Download your free copy now.

Download @

Office 365 & Lync Design Workshops at MS Sweden–Sommarkollo

På onsdag kör jag två stycken sommarkollo dragningar.

Den ena om Lync Server 2013 design

Hur designar vi en Lync Server miljö som passar våra kunder i olika storlekar (som i Sverige ofta är mindre än vad TechNet dokumentationen har tänkt sig) men ändå håller sig inom supportramarna.

Detta brukar vanligtvis resultera i mycket skissande och här går vi igenom lessons learned och vad du ska tänka på när du designar och sätter upp en Lync Server miljö.

Sedan går vi igenom och demar hur det ser ut vid olika problem samt hur vi återställer ett katastrofscenario. För att du på så sätt ska lära dig identifiera olika fel på olika komponenter och så snabbt kunna avhjälpa för att på så sätt kunna hålla en hög SLA med så lite hårdvara som möjligt.

Målgrupp: It-proffs
Föreläsare: Tommy Clarke
Level: 300
Ort och datum: Stockholm 26/6 kl 13:00-16:00 och 21/8 kl 13:00-16:00

26 juni Anmäl dig till sessionen här >

21 augusti Anmäl dig till sessionen här >


Den andra är en Office 365 workshop

Under denna halvdag går vi igenom de tekniska bitarna av Office 365 och skippar säljsnacket. I ett workshopformat går vi igenom och sätter upp en Office 365 miljö med Dirsync och ADFS för att sedan titta på de nästintill oändliga möjligheterna av konfiguration vi kan göra i dels det nya webgränssnittet för portalen men främst i PowerShell. Mycket demon och lite PowerPoints för att ni ska få så djup insikt i Office 365 under så kort tid som möjligt.

Vi kommer fokusera på följande fyra delar av Office 365 i E planerna:
Kontohantering, ADFS & Dirsync, Exchange, SharePoint, Lync

Målgrupp: It-proffs
Föreläsare: Tommy Clarke, UcAware
Level: 300
Ort och datum: Stockholm den 26 juni kl 9:00-12:00

Anmäl dig till sessionen här >

Showing real-time SIP trace logging in #Lync

When you install the debugging tools for Lync Server 2013 this is what you get


And I can honestly say that I never laid an eye on OCSTracer.exe before. and gaaaah do I regret that now.

Anyway. it’s a great little tool that you run from the command line.

.\OCSTracer.exe Trace /Component :S4


And that’s it. you will now se the real time sip traces that touches your server.


MS UC @ TechEd North America 2013 – #Lync #Office365 #Exchange

To start with, the keynote was great this year, but not a single mention of Lync or Exchange in it, and not so many of Office365 neither. But still a great keynote to get an understanding on what’s coming in the underlying products to what we run our UC platform on.


Lync sessions

Planning and Deploying Your Enterprise Voice



Voice Interoperability Fundamentals



Microsoft Lync Server 2013 Dial Plan and Voice Routing Deep Dive



The Deep Dark Secrets of Unified Messaging



Enterprise Network Requirements for Microsoft Lync Server 2013



Network Design and Deployment Strategies to Ensure Success for Microsoft Lync Server 2013 Enterprise…



Designing for High Availability and Disaster Recovery in Microsoft Lync Server 2013



Planning and Deployment for Edge Server with Microsoft Lync Server 2013



Planning and Deploying Conferencing in Microsoft Lync Server 2013



Mobile Devices Deep Dive with Microsoft Lync Server 2013



Migration and Coexistence with Microsoft Lync Server 2013



Scripting and Automation for Microsoft Lync



Monitoring Microsoft Lync Server 2013: Getting the Most out of Monitoring Service Data



Microsoft System Center Advisor and System Center 2012 – Operations Manager: Better Together



All about Archiving with Microsoft Lync Server 2013



Understanding Compliance in Microsoft Exchange, SharePoint, and Office



Microsoft Lync Hybrid Scenarios



Lap Around the Microsoft Lync 2013 Developer Platform



Deep Dive into New Unified Communications Web API of Lync 2013



Introducing Lync Room System



Exchange Sessions

Microsoft Exchange Server 2013 Managed Availability



Microsoft Exchange Server 2013 Client Access Server Role



Microsoft Exchange Server 2013 High Availability and Site Resilience



Microsoft Exchange Server 2013 Sizing



Microsoft Exchange Server 2013 Transport Architecture



Exchange Online Protection



Virtualization in Microsoft Exchange Server 2013



Microsoft Exchange Server 2013 On-Premises Upgrade and Coexistence



Team Collaboration with Site Mailboxes



Microsoft Exchange Archiving Policy: Move, Delete, or Hold



The Deep Dark Secrets of Unified Messaging



Microsoft Exchange Server 2013 Tips & Tricks



Microsoft System Center Advisor and System Center 2012 – Operations Manager: Better Together



Data Loss Prevention in Microsoft Exchange and Microsoft Outlook 2013



The New Outlook Web App: Designed for Touch and Offline Too!




Office 365 Sessions

A Look Inside Microsoft Office 365



Choosing the Right Cloud Service



Security in Microsoft Office 365



Microsoft Office 365 Deployment



Microsoft Lync Hybrid Scenarios



Exchange Online Protection



Overview of Microsoft Office 365 Identity Management



Microsoft Office 365 Pro Plus Adoption and Change Management



Microsoft Office 365 for Education: Overview and Upgrades



Microsoft Exchange Hybrid Deployment and Migration on Your Terms



Using Windows PowerShell Magic to Manage Microsoft Office 365



Help Small Businesses Seize the Day with Microsoft Office 365



Deploying and Updating Microsoft Office 365 ProPlus with Click-to-Run



Microsoft Exchange in the Cloud: Scared of Losing Your Job?



Internals of Deploying the In-Place Archive: Online, On-Premises, or Hybrid



Microsoft Office 365 Service Communications



Modern Public Folders Overview, Migration and Microsoft Office 365



Microsoft Office 365 Directory and Access Management with Windows Azure Active Directory





And just some cool other sessions

Understanding Immersive Productivity and Collaboration Experiences with Perceptive Pixel Devices