Tag Archives: dns-txt-ms

Troubleshoot domain verification issues in Office 365 – #Office365

I spent 5-6 hours this weekend with the domain verification in Office 365 and it all came down to a a typo. I didnt put my txt record in “” so when i did a nslookup it looked like this

v=verifydomain
MS=ms27039633.

instead of “v=verifydomain MS=ms27039633.”

But how did i found out? well there is a good KB article over at http://support.microsoft.com/kb/2515404 and the steps to verify the records are as follows

 

  1. Visit the following Network-Tools.com webpage:
  2. Locate DNS Records, and then click Advanced Tool.
  3. In the query type list, click NS – Name server.
  4. In the domain box, type the domain that you want to verify, and then click go.
  5. In the Answer records area, the Data column lists the Name server (NS) records. Type one of the NS records from the Data column in the Domain box.
  6. In the query type list, click A – Address, and then click go.
  7. Note the IP address in the Data column.
  8. Start Command Prompt.
  9. At a command prompt, type nslookup, and then press ENTER.
  10. Type Server, type the IP address that you noted in step 7, and then press ENTER. For example, type Server 65.55.37.62.
  11. For TXT record, type Set type=txt, and then press ENTER.
    For MX record, type Set type=mx, and then press ENTER.
  12. Type the DNS record that must be added, and then press ENTER.

    For example, if TXT record was selected, type v=verifydomain MS=ms27039633.
    For example, if MX record was selected, type ms27039633.void.mail.beta.outlook.com.

For TXT record, the results should resemble the following:

Non-authoritative answer:
rapaxonline.net text =

“v=verifydomain MS=ms97545634″

For MX record, the results should resemble the following:

Non-authoritative answer:
contoso.org MX preference = 10, mail exchanger = ms27039633.void.mail.beta.
outlook.com