Tag Archives: exchange online

Admin Guide – Completely remove (or restore) a mailbox or a room from #Office365

First delete it as you normally do, after you do that it will be moved to the “Deleted Accounts Store”

To see all the users and object that is in this store, log on to your tenant and click on users under management, then click the Deleted on top of the users page that opens.

You can also get a list from PowerShell by typing Get-MsolUser –ReturnDeletedUsers


From this page you can now restore users and rooms that are deleted.

But while the accounts are in this store they are still visible in the address list, and if its lets say a room that you just created and spelled wrong, so you removed it.
It will still show in the Rooms list and people will try to book it.

So how do we delete object from this list?

Well in the web portal there is only one option: to restore. So we need to look at PowerShell which is the only way to remove them as of now.

So start the


And type in

Remove-MsolUser -UserPrincipalName “Gf94d55cf329b43@yourdomain.onmicrosoft.com” –RemoveFromRecycleBin

You can do a Get-MsolUser –ReturnDeletedUsers first and then just copy paste the UPN

Then just answer yes on the confirmation and the account is removed.

A note here that got me failing first is that the -RemoveFromRecycleBin is a new command and if you don’t see it when you tab for the autocomplete you have the old PowerShell module, and need to install the new one. (The newest module can always be found here http://onlinehelp.microsoft.com/en-us/office365-enterprises/ff652560.aspx )

PowerShell script to recover all deleted items in a mailbox

Dave Barrett has a script on the EMEA Messaging Developer Team Blog that solves a problem that a customer had today, somehow 2000+ emails that should be in the inbox and in various folders were found in the Recoverable Items folder or the “dumpster”.

I did search a while to find if there were someway to recover this via PowerShell and then found their blog.

From the description:

“We had a request recently for a sample PowerShell script that shows how to recover deleted items from and Exchange 2010 mailbox. While not possible (as far as I am aware) using any standard Exchange cmdlets, it is certainly possible using the EWS Managed API.
The script has been written so that it can be automated quite easily. The scenario that the script was originally requested for was to be able to run such a script against a large number of mailboxes where items had been mistakenly deleted. The script parameters are…”


Migrating Calendar & Contacts for #Office365 kiosk accounts

This weekend is spent with a Office 365 and Exchange Online migration.

And I’m migrating from Kerio Connect to Exchange Online, since this is a IMAP migration I had to find a solution for the calendar and contacts since they are not migrated with the built in IMAP migration tools.

So I found someone in a forum that recommended Transend. And its been ok. I cant say its been a great migration experience but Transend does work if everything else works to 100% and well this is IT, things just never work 100%….

Anyway, I have 50 users on kiosk accounts, and after some digging I found out that Transend uses EWS when it upload the contacts, and guess what? Kiosk accounts don’t allow that, so there wont be any contacts or calendar for the Kiosk users if you are migrating from anything else than Exchange.

And I cant export them to PST and connect Outlook and migrate them that way.

Does anyone out there know of a smart way to migrate the calendar and contacts for kiosk users?

How to add a disclaimer or footer to your company’s outgoing mail. #Office365 #Exchange #FOPE

Ok so there is actually two different ways of doing this.


To add a disclaimer or footer to your company’s outgoing mail, follow these steps:

  1. Sign in to the FOPE Administration Center.
  2. Locate the domain to which you want to apply the disclaimer or footer.
  3. In the Policy Filter Settings section, do the following:
    1. In the Text Footer field, type a plain text version of the footer or disclaimer that you want to apply. This is the footer or disclaimer text that is applied when a text email message is sent. It will not keep any formatting. Only the text is applied to the footer or disclaimer.
    2. In the HTML Footer field, type the HTML-coded version of the footer or disclaimer that you want to apply. Or, type the same plain text version of the footer or disclaimer that you typed earlier.
      Note Both the Text Footer field and the HTML Footer field must contain a value, even if you want to use only one version of the text.
  4. Click Save, and then confirm that the text in both fields is saved correctly.

It may take 1.5 hours before the footer or disclaimer is available for use. When it is available, all outgoing email messages will contain the footer or disclaimer.

From http://support.microsoft.com/kb/2639679/en-us?sd=rss&spid=15836


Add a disclaimer to all outbound messages

Here’s how to create a disclaimer that’s added to the bottom of all messages sent to external recipients:

  1. In the Exchange Control Panel, select Manage My Organization > Mail Control > Rules.
  2. Click New. Enter the following information in the New Rule window:
    1. Click “More Options…”.
      * If… Select “The recipient…” and “is external/internal”. In the Select Scope window, select “Outside the organization”, and click OK.
      * Do the following Select “Append a disclaimer to the message…” and “Append a disclaimer”.
    2. Click “* Enter text…” to enter the disclaimer text, and click OK.
  3. Click Select one… to specify a fallback action that defines what you want to do if the disclaimer can’t be applied to the message. The choices are Wrap, Ignore, and Reject. The default action is Wrap. To learn more about these options, see Fallback actions.
    When you are finished, click OK.
  4. To add exceptions to the rule so the disclaimer isn’t applied to specific messages, click “* Except if…”. For example, to specify specific users, select “The sender…” and “Is this person” or “Is a member of this group”. For a complete list of the available exceptions, see Conditions and Exceptions for Transport Rules.
  5. Name of rule Accept the default name, or enter a unique, descriptive name for the rule.
  6. Click Save.

To read more and configure the look and feel http://help.outlook.com/en-us/140/ff852816.aspx

Interesting. Exchange Online got an update and its my favorite app of 2011

So after some months time we can already see that features are coming to the cloud versions before the on prem version. An update to OWA in Exchange Online now integrates the Office Web Apps into the attachment previewing experience for Word, Excel, and PowerPoint files! Along with continued PDF support, this means Exchange Online users get high-fidelity previews of Office documents on the web, in exactly the same format they were created.

Introducing Office Web App Integration with Outlook Web App in Exchange Online!


Microsoft Online Services Migration Tools (64 bit)

Some sweet looking migration tools just got released to the web.

Use the Microsoft Online Services Migration Tools to forward copies of your Exchange Server mail to your Exchange Online mailboxes. You can also use the Migration Tools to copy content from your Exchange Server, POP3, or IMAP4 e-mail server mailboxes to your Exchange Online mailboxes. This product intended for use with Microsoft Online Services only.