A friend of mine asked if he could start posting blogs as a guest and I’m truly honored that he decided to chose my blog for it. So here it is, my first guest post by Mattias Kressmark.
But first a brief presentation of him:
I’m a Unified Communications Consultant at Logica in Stockholm with more than 10 years in the enterprise voice business area.
Upgrading a Roundtable device
Today I got my hands on a RoundTable Device fresh out of a box. Since last year this device is now also known as the Polycom CX5000.
I plugged it into my Vista PC via USB and the computer immediately started to install device drivers for the device. The first thing I had to do with it of course was to check the firmware level and upgrade it.
Clicking on the actual device I got the following versions displayed:
Next I went to MS sites to download a tool and new firmware.
The tool installed a start menu shortcut that simply pointed to the command line tool rtmanage, strange… Anyhow, I now opened a cmd prompt and tried the rtmanage.exe command:
I used the factory default passcode of 78491.
It took a few minutes to upload the 8183 blocks over USB, but besides that everything went ok.
The device rebooted and showed the following in the display:
Checking the version information in the device after the upgrade gave the following result:
And now my device “feels” much nicer already. I guess a firmware upgrade is to an IT guy what an oil change is for an auto mechanic…