Tag Archives: Lync 2013

Force a Office 365 ProPlus ClickToRun Update #Office365 #Lync

With the July 2013 Cumulative Update for Lync that just got released I wanted to try it out as well. There’s a lot of cool new features in it like:

  • IM Mute
  • Question and Answer capability in meetings
  • Paste photos straight into Lync
  • Meetings Tab (so you can now see your Lync meetings directly in the client)

So I went to download the update like I usually do from the Microsoft Download Center:

Microsoft Lync 2013 (32-bit)

Microsoft Lync Basic 2013 (32-bit)

Microsoft Lync 2013 (64-bit)

Microsoft Lync Basic 2013 (64-bit)

And I ran it and BOOM!!!

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That message is in Swedish for some reason, but it says that there is no product installed on this computer for this update

Well, yea I remember, after I installed Windows 8.1 a couple of days ago I installed the amazing click to run version of Office Pro Plus called Office 365 ProPlus

And here’s a little info on how updates works on the Click To Run Office 365 ProPlus

By default, Click-to-Run for Office 365 installations are automatically updated. The automatic update process detects and downloads the new data in the background. The updates are installed in the background as soon as the download is completed. However, the installation may be postponed if a resource to be updated is being used by an Office application that is running. In such cases, the updates are automatically applied the next time that the application is cycled or when the application is started by the user. Administrators can turn automatic updates off.

The updates are kept as small as possible and they download only when changes are required to keep the installation up-to-date. This optimizes network bandwidth use. Updates occur only when the affected Office applications aren’t being used and they don’t require a computer restart.

Administrators can configure updates behavior by using the Configuration.xml file for Click-to-Run. The following Updates element attributes are available:

  • Enabled   If set to TRUE, Click-to-Run will automatically detect, download, and install updates. This is the default. If Enabled is set to FALSE, Office won’t check for updates and will remain at the installed version.
  • UpdatePath   Can be used to specify a network, local, or HTTP path for a Click-to-Run installation source to use for updates. If UpdatePath isn’t set, or is set to special value “default”, the Microsoft Click-to-Run source on the Internet will be used.
  • TargetVersion   Can be set to a Click-to-Run for Office 365 product build number, for example, 15.1.2.3. When the version is set, Click-to-Run for Office 365 attempts to update to the specified version in the next update cycle. If TargetVersion isn’t set or is set to special value “default,” Click-to-Run for Office 365 updates to the latest version advertised at the Click-to-Run source.

For information about Configuration.xml syntax, see Reference for Click-to-Run configuration.xml file.

From <http://technet.microsoft.com/en-us/library/jj219420.aspx>

But I haven’t got that update so how do I force it?

It turns out t be pretty simple. Just open a Office program (other than Lync)
Then go into the settings bar for it and in Outlook click Office Account.
Once there you will see this

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Simply click the Office Updates that also tells me that there actually is updates ready. Once clicked it will open a menu and then just select Update Office

There is also a “About Office updates something button” that leads to:
http://support.microsoft.com/gp/office-2013-click-to-run and this page got some great info on the latest updates

When the update starts it will need to close any open Office application
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Just hit close and wait 3-4 minutes…

And when its done it restarted my Office apps and I’m back to productivity

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And I’m back in to Lync with those new features enabled.

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Adding new roles = update #Lync again

This might come as obvious for many but I can imagine that it might also be forgotten sometimes.

When you add a new role to a Lync machine, for example I added the Persistent chat role to a Standard edition box today, and after I did that I almost forgot to run the Cumulative update that just got released some days ago,

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And as you can see its skipping the stuff that’s already been updated and only applied the updates to the role that were newly installed.

After this, also make sure to update the database as the persistent chat installs the RTM DB and that one also needs to update itself.

Plantronics Smart Presence Application for #Lync 2013

Plantronics have released a set of apps for Windows that integrates with Lync and sets your presence depending on what you do with it.

First start with install the Spokes Software for Windows

Today Plantronics software delivers enhanced operability and audio to further enhance products across our portfolio. Spokes enables the integrated call control features for Plantronics audio devices including call answer/end and synchronized mute with your softphone.
For complete release notes, click here.

From <http://www.plantronics.com/us/support/software-downloads/business-windows.jsp>

Then install the Smart Presence for Microsoft Lync 2013

It´s an application from Plantronics that provides enhanced presence capabilities for Microsoft Lync 2013 when used with Plantronics Spokes for Windows software and Plantronics headsets. Features include changing Lync 2013 presence status to IN A CALL when you are on a mobile, desk phone or another softphone call using a supported Plantronics headset. Earlier versions of Microsoft Lync and Office Communicator do not require this application software.

For Windows Desktop and it also downloads from <http://www.plantronics.com/us/support/software-downloads/business-windows.jsp>

Tip: Remove some of the legacy stuff that is included by Plantronics, no one uses legacy anyways right Winking smile

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When both apps are installed you will find them on your start page

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And if you launch the Plantronics Control panel you can do some settings from there

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Showing real-time SIP trace logging in #Lync

When you install the debugging tools for Lync Server 2013 this is what you get

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And I can honestly say that I never laid an eye on OCSTracer.exe before. and gaaaah do I regret that now.

Anyway. it’s a great little tool that you run from the command line.

.\OCSTracer.exe Trace /Component :S4

 

And that’s it. you will now se the real time sip traces that touches your server.

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A great update to the #Lync 2013 Client – on Windows Update now!

There is a bunch of updates to Office 2013 and one for Lync 2013 available to download now. What’s new with this from the way it was done with Lync 2010 is that the update is live on Windows Update just as fast as it is to download manually from the download center. Or actually I saw it on Windows Update before the download center, I guess this is Microsoft new approach to how they will roll out updates, where updates rolling out to the service first, being tested and dogfooded in Office 365 and Lync Online and then rolling out to the general public, which I think is great.

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One other thing that I noticed right after the update, is that it looks like my Lync Client now actually talks directly with Exchange, in some new manner.

Previously, before the update I did not see my conversations or voice mail in the Lync client because this account that I’m now logged on with is not added in Outlook. (I regularly jump between 3-4 Lync accounts)

But after this update and when I logged in for the first time I saw that I had like 50 conversations and 34 voice mails or something there by what seems like magic (or some good engineering work that is)

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Anyhow, a great start of this update, stay tuned for some more detailed reports.

Download @ Windows Update

or Update for Microsoft Lync 2013 (KB2760512) 32-Bit Edition

Lync Support Session Web Page

I have an early Christmas present for all my readers this year.

The “Lync Support Session Web Page” is now freely available on TechNet Gallery.

We have all joined remote support sessions where the agent asks us to go to one page and then type in an ID number and click connect, right? And the “Lync Support Session Web Page” is that page.

This particular functionality is not directly built in to Lync Server out of the box but the similar way we used to do it is by opening Outlook, book a meeting and getting the meeting information by clicking the Lync Meeting button, and then sending the email and waiting until it gets received and its at least a minute or three before the meeting/sessions are started.

One of my customers did not like that it took this long before a support session could be started and wanted this functionality in Lync, so we created the Lync Support Session Web Page

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Its basically a simple web page from where you can select an agent, then type in a meeting ID, check the box to run the web client or leave the box if the full Lync client is installed and then press the go button which will redirect the user to the good old meeting URL.
And from there start the session by typing the name (and install the plugin) or launch Lync.

The support agent also have to join the session for it to start.
But that can of course be done from this page as well.

As I said, its basic, its FREE to use, but I do have one wish: if you do any enhancements to the code, please share it with me so I can share it with everyone!

Download:

http://gallery.technet.microsoft.com/Lync-Support-Session-Web-3e1c8889

The good old region bug is back in Lync Server 2013 – #Lync

So at my company I ordered some servers to upgrade to Lync Server 2013 all was fine and I thought everything worked.

But some users out of random (I think) got this weird error when they tried to join a meeting.

The Lync 2013 clients just opened and this error was shown.

“Cannot join the meeting due to user permissions.”

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However login on from the Lync Web App works perfectly fine!?!???

Well after the routine event log, trace log…. server check… checked EVERY setting there is in a Windows Server 2012 check…. I finally found something that wasn’t correct.

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Yes, that’s right the good old location bug is BACK, I cant really remember if it was in OCS 2007 or in Lync Server 2010 that also had some wired problems showing up IF the regional settings on the servers where NOT set to US.

Changing ALL the regional settings on the server to English: US will resolve this particular problem and the users are allowed to logon.

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Certified again (or actually in February): Microsoft Lync Server 2010-Advanced Design and Deployment

So today I received an email saying I passed the Exam 74-322: Microsoft Lync Server 2010-Advanced Design and Deployment

Or actually I took this one during the beta back in February but I haven’t heard back until now when I received the passed email.

Well its time for some new tests anyway so this is old news as the Lync Server 2013 are about to be checked to the list as well.